Refund & Cancellation Policy

We want you to be happy with your website. This policy explains our refunds and cancellations. If anything is unclear, email us at contact@dylanmharmon.com and we will help.

Ready-Made Site ($299 one-time)

The $299 site setup comes with a 14-day satisfaction guarantee. If you are not happy with your website within 14 days of your purchase, contact us and we will either make it right or issue a full refund of the $299 fee.

After 14 days, or once you have asked us to launch the site on your own domain and it is live, the setup fee is non-refundable, because the work has been completed and delivered.

Care Plan ($29 per month)

The monthly Care Plan can be cancelled at any time with no long-term contract. When you cancel, your plan stays active through the end of the current billing month and is not renewed. Monthly Care Plan fees already billed are non-refundable, but you will not be charged again after you cancel.

Domain fees

If we purchase a domain name on your behalf, that fee is paid to the domain registrar and is non-refundable once the domain is registered, as it is a third-party cost.

How to request a refund or cancel

Email contact@dylanmharmon.com from the address associated with your order, or reply to your receipt. We aim to respond within two business days. Approved refunds are returned to your original payment method through Stripe and typically appear within 5 to 10 business days.

Contact

Hello Storefront, operated by Dylan Harmon, Florida, USA. Email contact@dylanmharmon.com.